![]() Use the Splashtop Rugged & IoT Remote Support product that you obtained from Splashtop to remotely access and control the device. Install appropriate Add-on per the instructions in the Streamer appģ. Download and launch Splashtop Streamer app on your device (created and deployed from your Splashtop Remote Support account)Ģ. Using this add-on with Splashtop Streamer:ġ. Share the session ID to your remote technician who will use their Splashtop Rugged & IoT Remote Support account to remotely access and control the device Install the appropriate Add-on per the instructions in the SOS appģ. Download and launch Splashtop On-Demand Support (SOS) app on your mobile device ()Ģ. ![]() This add-on enables remote control of a Samsung device through the Splashtop SOS app or Splashtop Streamer app by a technician using Splashtop Rugged & IoT Remote Support with proper commercial license required.ġ. **Notice: This add-on supports Samsung device with Knox 2.7.1 and up.** ![]()
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